![]() ![]() I told him that I have already purchased software from chief architect and that they need to fix the issue with the version I have or they should stand behind their product and upgrade it for free. After being transferred to a sales associate I was informed that I would have to pay over money to chief architect to get a version of the software that would work. I was informed by a chief architect tech that this was a known issue that their software developers were aware of and had fixed in later versions and that the only solution to this issue was to upgrade the software. ![]() I put up with these problems for more than a year before I contacted chief architect looking for a fix for their software. I purchased a new Mac to run the software and ran into the same issues as before. Since this computer was a few years old I mistakenly thought it was an issue with my computer. when I would open or try to edit a dialog box it would open a new window behind all previous open windows. I had issues with this software working from the start, i.e. I downloaded the software to my Mac which was running the minimum system requirements (Mavericks) listed on the chief architect website. I have used previous versions for years on a PC and was assured it would run great on a Mac. Overall: I purchased an updated version chief architect X6.
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December 2022
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